Community leadership case study
Leading the growing BlightFall community.
Since June 2026, I have volunteered as Community Management Lead for BlightFall, overseeing Discord systems, moderation, events, player support, feedback, and developer collaboration for a community of 1,450 members. The private Roblox project is currently in development.
- Community scale
- 1,450
- members by August 12, 2026
- Observed growth
- 484 to 1,450
- members from June 26 to August 12
- Live developer Stages
- 2
- planned and moderated
- Peak attendance
- About 70
- concurrent attendees at the second Stage
Situation and role
Building the community layer before launch.
My role is to help create a community space that players can understand, moderators can run, and developers can learn from.
I joined the volunteer team on June 17, 2026. As membership increased, I took responsibility for the day-to-day community environment while working directly with lead developers on announcements, feedback, events, and server needs.
Community systems
Channels, roles, permissions, and guardrails.
I manage the server structure that shapes how members enter, find information, ask for help, and participate. That includes channel organization, roles and permissions, bots, AutoMod, announcements, moderation workflows, escalation handling, events, and member support.
I adjust the server as needs emerge, keeping expectations understandable, staff controls useful, and participation easy to navigate.
Growth period
Keeping the space organized as membership increased.
Available Server Insights show membership rising from 484 on June 26 to 1,051 by the final exported day, July 27. The confirmed community count reached 1,450 on August 12.
My contribution during that growth is leading the community operations around it: maintaining the server, supporting members, handling moderation needs, and helping the team adapt as the audience becomes larger and more active.
Live developer Stages
Moderating live build-and-feedback sessions.
I have planned and moderated two Discord Stages where developers demonstrated Roblox Studio work, developed live, answered player questions, and gathered feedback. The first ran for roughly 2.5 hours with approximately 40 peak attendees; the second ran for about three hours and reached approximately 70 concurrent attendees.
I configured and managed speakers, highlighted questions that had been missed, monitored the accompanying chat, and relayed useful player feedback. When external GIFs became disruptive during the first event, I temporarily restricted stickers and embeds so the conversation could continue without overcorrecting the wider session.
Both events required preparation, calm live judgment, and the ability to support presenters and players at the same time.
Community listening
Staying close to what players are asking for.
Dozens of suggestions can arrive in a day. I review them, identify recurring requests and useful ideas, answer questions in the dedicated help channel, and update the FAQ when the same uncertainty appears more than once.
I collaborate with lead developers to separate isolated reactions from broader themes and make sure relevant player context reaches the people who can act on it. I also translate development information back into community-facing communication, with language scoped to what the team has decided.
Brand and engagement
Giving the project a voice people can respond to.
I designed BlightFall’s logo and helped define its wording and brand direction outside the game itself. I also use announcements and low-friction prompts to invite participation; a server-wide poll about the project’s brand colour prompted an active discussion about how players understood the game’s identity.
That work connects brand decisions with community listening by creating useful opportunities for players to react, ask questions, and feel included in the project’s direction.
Earlier communities
Two Warframe clan Discords.
From approximately 2019 to 2021, I founded and configured two Warframe clan communities from scratch. Each grew to approximately 300-400 members as part of a larger clan alliance community of roughly 1,600 members at peak.
I built channel, role, and permission structures; configured bots; moderated member issues; supported activities and events; and eventually transferred Discord and in-game leadership to successor owners through planned handoffs.
What this demonstrates
Experience that transfers directly to:
- Community management
- Live-event facilitation
- Moderation and escalation
- Player-feedback coordination
- FAQ and audience support
- Brand and content direction
Community and operations, together.
The companion BlightFall operations case study covers product strategy, systems design, reporting, privacy safeguards, implementation direction, and acceptance testing.
View operations work