Games publishing, communications & content

I’m Ivy. I write for audiences and keep the work behind the message moving.

I’m a communications and operations professional with experience supporting Warframe publishing, player-facing content, community leadership, product systems, and cross-functional delivery. My broader background in training, reporting, and claims payments makes me especially reliable with the details behind a launch, campaign, or growing project.

01

Player-facing writing & publishing

02

Community operations & live events

03

Cross-functional delivery & reporting

Selected work

Games work you can open.

02 / Interview development

Warmframe

I developed the interview questions and supported filming for an official three-part Warframe: 1999 cast series.

Watch Episodes 1–3
03 / Community & operations

BlightFall

Community leadership for a 1,450-member Discord alongside audience listening, live events, brand direction, project operations, reporting, and acceptance testing.

Read the community case study
Explore all selected work

Selected experience

Where I’ve worked.

Xodus Travel Services

Billing Specialist

Claims payments, vendor issues, failed-payment investigations, recurring batches, and month-end support.

2026 - Present

Digital Extremes

Content Marketing Coordinator

Warframe writing and publishing across web, social, and in-product channels, including Warmframe interview development, TennoCon support, gameplay capture, approvals, and community moderation.

2025

Toronto Police Service

HR Communications Student

An organization-wide communications audit, leadership recommendations, updated processes, and employee resources.

2025

Manulife

National Education Specialist

CRM campaigns, PowerBI reporting, automated data connections, training guides, and client transitions.

2023

Read the full experience timeline

In practice

How I approach communication.

01 / Audience

Write for the person receiving it

I think about what the audience needs to know, how much context they have, and what should be easiest to understand first.

02 / Collaboration

Keep context moving

I track feedback, approvals, and open questions so creative and operational partners can make informed decisions.

03 / Presence

Prepare, then adapt

Whether I’m supporting a presentation, leading training, or answering questions live, I prepare carefully and adjust to the room.

04 / Follow-through

Stay with the details

I record what matters, involve the right people, and follow an issue through until the next step is understood.

Thanks for taking a look.

My resume has the full details. You’re also welcome to email me about a communications opportunity, a project, or a question about my experience.

Get in touch